Media release from City of Cushing

(Cushing, Okla) — Effective March 19, 2020, at 2:30 p.m., the City of Cushing has suspended shut-off orders for nonpayment of utilities for residential and commercial customers. The City will re-evaluate this suspension in 30 days. All utility bills will now be due on April 20, 2020.

During this period, the City is staying any late fees for non-payment and waiving all fees associated with online and phone payments. However, utility customers are encouraged to continue to make payments, if possible, during this moratorium because once the moratorium is lifted customers will still be responsible for any balance due. Payments for utilities can be made by phone or postal delivery, online, or placed in the Payment Drop Box at City Hall.

Customers who experience hardships are encouraged to work with our Utility Division to establish a contract that allows us to work with cooperatively with customers experiencing hardships that need an extended time to repay any outstanding balance.

“As a municipally-owned utility, we are here to help in times of need and support our customers who are experiencing difficulty paying their bills,” said Dr. Don Amon, Chairman of the Board of Commissioners. “We have put a process in place to prevent service disconnections and make it easy to get the help some may need during this difficult time.”

Anyone with questions or other concerns are encouraged to contact our Utility Division at 918-225-0277, ext. “0”. We are committed to a great customer service experience.